Data Processing Principles

Several principles govern the processing of personal data for users in India. These principles lay the groundwork for all data activities on the Aviator website:

• Lawfulness and transparency: Any data collection adheres to Indian standards, and users get information about what’s being gathered;
• Data minimisation: Only information required during registration is recorded, including name, email address, and date of birth;
• Purpose limitation: Collected data is used solely for purposes such as identity verification and transaction processing;
• Accuracy and updates: You can update incorrect details through your account settings within 30 days of your request;
• Limited access: Only authorized staff and licensed payment processors can access stored data;
• User control over marketing: Every user can choose to opt out of messages at any time;
• Regional focus: Aviator follows India-specific regulations, including UPI payments, KYC requirements, and Indian information technology laws.

Information We Collect on the Website

Aviator keeps track of six main types of data across its website and related app services. Each category has its own role related to account management, compliance, or service delivery.

Use of Cookies

There are 4 cookie categories within the Aviator App, each serving a purpose. The list below explains what each type does and how users can manage them:

• Essential cookies: These keep users logged in and store security tokens for sessions;
• Functional cookies: These save language settings, auto-cashout values, and preferences for displaying statistics;
• Performance cookies: These help measure page load speed, error rates, and navigation paths to improve the site;
• Marketing cookies: These provide offers based on browsing habits, but user consent is required;
• Analytics data retention: Records processed through Google Analytics are stored on servers for up to 26 months;
• Tracking tools: Log files and advertising identifiers add information to cookie data for analysis;
• Cookie management: Users can change or withdraw cookie preferences via browser settings or the consent panel inside Aviator.

Protection from Minors

There are age-protection measures in place for all users in India. These steps are important during registration, when using your account, and when making withdrawals:

• Age requirement. Make sure you’re at least 18 years old before registering on the Aviator App;
• Date of birth submission. Enter a date of birth when setting up your account for age verification purposes;
• KYC document check. You’ll need to provide government-issued ID to complete the Know Your Customer verification;
• Registration check. An age check will be performed when you create your account;
• Withdrawal check. Verification must be completed before any withdrawal can be processed;
• Account refusal. Be aware that accounts will be closed or rejected for any user found to be under 18;
• Guardian supervision. It’s important for guardians to oversee the use of devices to keep them safe from minors.

IP Addresses and Security

The Aviator website and Aviator App have methods for collecting and using IP addresses and related identifiers. Each purpose has a role in maintaining security or compliance.

• Account integrity: The IP address data is tied to each user account to verify access patterns;
• Fraud and abuse detection: Technical identifiers identify activities, duplicate accounts, or misuse of bonuses;
• Geo-based restrictions: IP data checks that the user’s location is within allowed regions according to the rules;
• Session logging: Every session logs the IP address, device ID, and connection time;
• Linking IP and device data: IP records are linked to browser versions, operating systems, and other logs to provide a record of each session.

Data Storage and Deletion

The Aviator App has set retention periods for various types of data. Account and transaction information is retained for 7 years after account closure. This period applies to compliance with Indian financial rules. Marketing data is removed within 1 to 2 years after you withdraw your consent. Analytics logs are kept for 26 months before they’re automatically deleted. Complaint and grievance records are stored for 2–3 years according to the applicable retention policy.

Get in Touch About Privacy

There are a few ways for individuals in India to connect regarding data maintained by Aviator. The steps outlined below explain how to get in touch and what kinds of requests you can make.

• Email contact: For data-related questions, drop us a line at [email protected] or [email protected];
• Contact forms: You can fill out the online form on the website to submit your request;
• Support centre: If you have any privacy issues tied to your account, you can raise a ticket through the Help Centre;
• Request types: Feel free to use any of these channels to ask for access, correction, deletion, or withdrawal of consent;
• Response time: All privacy requests are addressed within 30 days of receipt.